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Career / Corporate CultureFILE No. 1406-M

The Restructure Memo, Annotated by Someone Who Knows Exactly What ‘Impacted’ Means

An all-staff email announcing exciting changes, with notes from someone who survived four of these and will not survive the fifth.

The following email was sent to all staff at 7:58am on a Monday. My notes are in brackets. They are not legally binding. Neither, it turns out, was your contract.

The Memo

Subject: An exciting new chapter

[Nobody has ever been excited by the word “chapter” in a subject line. Chapters are how stories end. Yours, specifically.]

Team, I want to start by saying how proud I am of everything we have achieved together this year.

[He is proud of the numbers. You were a cost.]

As we look to the future, we are evolving our structure to become more agile, more aligned, and better positioned for growth.

[Fewer people. “Agile” has never once meant more people. It means whoever is left fits in one lift.]

“Evolving our structure” is “rearranging the furniture”, if the furniture was you.

We will be moving from a regional model to a matrix model.

[In 2022 we moved from matrix to regional. Next year we move back. The consultants who recommend this have bought a second boat.]

Some roles will be impacted.

[“Impacted” is doing a tremendous amount of work here. “Impacted” is carrying your desk to the car park in a box.]

Affected colleagues will receive a calendar invite from their HR partner today.

[The whole company is staring at their calendars like a smoke alarm. A man in Logistics has refreshed Outlook 61 times. He has nineteen years of service. The invite is fifteen minutes. That is 47 seconds per year.]

The Sign-Off

I know change can be hard, but I’m confident that together we will emerge stronger.

[“We” will emerge. A smaller “we”. You are the part that was trimmed so “we” looks good on a slide.]

My door is always open.

[His door is on a floor your pass stopped opening at 8:01am.]

Warm regards.

[The warmest thing you will ever receive from this company. Frame it.]

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