Human Intelligence

I noticed people were fed up with chatbots, so I launched a service called RealPerson, where you message and a genuine human answers. The human was me. I had 340 messages on day one. I’d answered four by lunchtime. By the evening, people were complaining that RealPerson was slow, made typos and once just replied “no idea, mate.” Someone suggested I add an AI to speed things up. I closed it. A week later someone launched a chatbot that pretends to be a human. It raised two million.

You invented customer service, then rediscovered why every company sacked it. Bold of you to be the staff.